Diagnostics of the Extent of Conflict Among Co-Workers and Ways to Overcome the Destabilization of Socio-Labor Relations at Enterprise
Journal Title: Бізнес Інформ - Year 2016, Vol 4, Issue
Abstract
The article discloses the essence of the concept of «diagnostics of the extent of conflict among co-workers», which should be understood as the process of assessing the status of conflict situations among co-workers, trends of their course, and forecasting the onset of potential conflicts with a view to ensuring a stable functioning and development of enterprise. It is determined that the business indicators for diagnostics of extent of conflict among co-workers are the following: status of the socio-psychological climate; the number of conflict situations registered; the number of conflict situations resolved; the number of parties to the conflict; terms of resolving a conflict situation; level of the conflict situation impacts; the number of reasons giving rise to the conflict among co-workers. Ways of overcoming the destabilization of socio-labor relations at enterprise, based on the favorable working conditions for personnel and a fair (decent) level of staff remuneration, have been suggested.
Authors and Affiliations
Ruslan Skrynkovskyy
Keywords
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