Direct and Indirect Employee Questionnaires for Assessing Patient Safety in Saudi Hospitals
Journal Title: Applied Medical Informatics - Year 2010, Vol 26, Issue 2
Abstract
Aim: This paper provides information on the reliability and validity of direct and indirect employee questionnaires developed in a study of patient safety that examines the impact of human engineering intervention on both direct and indirect employees. Method: This paper describes the employee questionnaires, which survey various elements of the work system (e.g., heavy workload, inexperience/lack education, staffing issues, fatigue, inadequate technology, distractions, lack of vigilance, lack of adherence to medical administration policies, time constraints, and patient safety climate), the care process, and employee outcomes (e.g., job satisfaction, stress, perceived quality and safety of care provided). Data from a sample of 932 direct staff members and 99 indirect members were used to examine reliability, convergent validity, and predictive validity. Results: The two groups were different on three of the four groups of variables: measures of employee training and education, measures of reactions to medical errors occurred, and measures of participation to decision making related to medical errors. Managers had more positive perceptions of medical staff participation to decision making than medical staff believe. Medical staff was more satisfied with their job and reported significant fewer errors than manager staff claimed. Finally, managers felt that they offered significantly sufficient training programs to the medical staff than medical staff believed. Conclusion: The results provided evidence for the reliability and validity of the study's employee questionnaires.
Authors and Affiliations
Khalid AL-SALEH, Mohamed RAMADAN
Keywords
Related Articles
- EP ID EP134321
- DOI -
- Views 67
- Downloads 0
National training system for simulation in anesthesia and intensive therapy and other specialties – SimLab
Introduction: The SimLab project addresses quality performance issues in emergency care,through a systemic approach to the lifelong learning program. Aim: The main educationalobjective is to train the residents of anesth...
Patients’ attitudes toward national healthcare system
Studies on patient satisfaction for healthcare service quality and access are a very important part of the overall evaluation of healthcare system and the basis for the forming of national healthcare policy. The aim of t...
Knowledge, Attitudes, and Environment Oriented Behaviors for 7-8 Year Old Children
The theme of the risk, as a public problem, is rarely debated in Romania. In the world, the research related to the risk perception, especially the environment risk, started 59 years ago, on the grounds of the nuclear da...
Detection of Heart Attack using Cross Wavelet Transformation and Support Vector Machine
Ischemic heart disease is one of the leading causes of death in the world, and includes a wide range of transient forms, including incomplete blood supply to the heart muscle, which cause heart attacks and eventually sud...
From Passive to Active in the Design of External Radiotherapy Database at Oncology Institute "Prof. Dr. Ion Chiricuţă" from Cluj-Napoca
Implementation during 1997 of a computer network at Oncology Institute “Prof. Dr. Ion Chiricuţă" from Cluj-Napoca (OICN) opens the era of patient electronic file where the presented database is included. The database dev...