Do guests prefer Tech Savvy Rooms? A perspective from hotel guests
Journal Title: International Journal of Trend in Scientific Research and Development - Year 2018, Vol 2, Issue 4
Abstract
More than ever before, technology today is having a substantial impact on business spheres, and the hotel industry is o exception. It has turned out to be a critical element with regards to guest satisfaction. The purpose of this study was dual: to understand the most common reasons for choosing a hotel to stay in and measure and document the guest satisfaction with the existing technologies offered in hotel guest rooms. A random sample of Indian travellers was taken into consideration for the study; a questionnaire was developed for hotel guests, generating a sample of 158 valid responses. The results of the study revealed that Seamless unlimited Wi-Fi was the most important technology for both leisure and business travellers. The majority of respondents would prefer to experience new technologies in order to improve their experience. Dr. Seema Zagade | Ms. Meyola Fernandes"Do guests prefer Tech Savvy Rooms? A perspective from hotel guests" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-4 , June 2018, URL: http://www.ijtsrd.com/papers/ijtsrd12911.pdf http://www.ijtsrd.com/management/general-management/12911/do-guests-prefer-tech-savvy-rooms-a-perspective-from-hotel-guests/dr-seema-zagade
Authors and Affiliations
Keywords
Related Articles
- EP ID EP361072
- DOI -
- Views 76
- Downloads 0
Ethical Issues in Educational Research Management and Practice
Research in education is conducted to address educational problem and provides solution that will stimulate effectiveness within the educational sector. Like other disciplines, educational researches must be conducted wi...
Implementation of E CRM Electronic Customer Relationship Management using the ERP Concept in Case Studies of Conventional Weaving Fabric Companies
The increasing of internet use in Indonesia has a quite significant value of 143.26 million in 2019. This value has an impact on the business venture in running their business. Most business enterprises in Indonesia have...
Different methods for controlling the power flow in RERs based power system
Randomness and intermittency are features that characterize renewable energy sources (RERs). Intermittency usually includes both predictable and unpredictable variations. The many drawbacks of intermittency of renewable...
Biosynthesis of Zinc Oxide Nanoparticles Using Bacillus Species Potentiates Anticancer and Antimicrobial Activity
The biological methods for synthesis of nanoparticles by using various microorganisms, enzymes, plants, and their extracts have been suggested as the probable and promising eco friendly alternatives to the chemical and p...
A Critical Study on Digital Marketing with Reference to Different Components of Digital Marketing
Digital Marketing is a part of marketing which uses digital channels. Some examples of Digital channels includes advertise on website, YouTube, Face book and sponsorship on YouTube. Content marketing, Social Media market...