Education and Core Skills in the Performance with Mediating Role of Employee Innovation
Journal Title: Polish Journal of Management Studies - Year 2019, Vol 19, Issue 2
Abstract
This study is aimed to examine the impact of tourism education and core tourism skills on the performance of employees in tourism industry in Indonesia. Additionally, the moderating effect of innovation in tourism has also been examined regarding the associations between tourism education and core tourism skills with the employees’ performance in tourism sector. This is a quantitative research in which questionnaire was used with Likert scale. Sample consists of 400 employees of tourist sector in Indonesia. Survey questionnaire was used to collect the data from tourism management companies of Indonesia. The study revealed that employee education and employee core skills increase the employee’s innovation which ultimately shows positive effect on employee performance. Therefore, employee innovation has mediating role between employee education, employee core skills and employee performance. Thus, the study provides valuable insights for practitioners while making the strategies to enhance employee performance in tourism industry.<br/><br/>
Authors and Affiliations
Obsatar Sinaga, Marcin Lis, Mohd Shahril Ahmad Razimi
Keywords
Related Articles
- EP ID EP600011
- DOI 10.17512/pjms.2019.19.2.31
- Views 76
- Downloads 0
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