Effect of Conflict Resolution Education on Nurse-Nurse Collaboration in a Community Hospital Setting
Journal Title: Nursing & Healthcare International Journal - Year 2018, Vol 2, Issue 6
Abstract
“Conflict is inevitable in a dynamic organization” such as healthcare [1]. Conflict is also associated with significant costs [2]. Conflict affects patient care, job satisfaction, and adds to increased job stress, even rolling over in to affecting family life [3]. Collaboration, on the other hand, improves morale, decreases stress, and increases patient safety [3]. Conflict resolution education can provide nurses with the skills and tools necessary to effectively resolve conflict and increase collaboration.
Authors and Affiliations
Mayfield LA*
Keywords
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- EP ID EP746324
- DOI 10.23880/nhij-16000165
- Views 30
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