EFFECT OF LEARNING AND LEADERSHIP ON IMPLEMENTATION OF BUSINESS STRATEGY IN THE BANKING SECTOR, KENYA
Journal Title: European Journal of Business and Social Sciences - Year 2015, Vol 4, Issue 8
Abstract
In the Banking sector, banks have traditionally relied on asset bases and size for competitive advantage but this is becoming more difficult to sustain owing to competition. Despite the benefits gained by knowledge management in other industries, there is need to establish whether knowledge management would be of strategic importance in the banking sector. This study sought to establish the effect of knowledge management factors on implementation of business strategy at banking institutions in Chuka town. Exploratory research design was used in the study. The target population of the study was seventy-nine staff, of the six commercial banks in Chuka town. A sample of seventy-four staff was selected from the population. A census survey of ten management staff was conducted. Stratified sampling was done between banks and within each bank stratification was done in the two levels: middle level and management. A proportionate sample size of sixty-four middle level staff was selected. Primary data was collected from employees of the banks through the use of questionnaires and interview schedules. Data was then analyzed using descriptive statistics such as percentages and frequencies through Statistical Package for Social Sciences. Learning and Leadership affected implementation of business strategy at 74% and 71% respectively. These research findings would be useful to commercial banks in helping them to carefully align their Learning and Leadership style towards effective implementation of business strategy.
Authors and Affiliations
Justo Simiyu| Department of Business Administration, Chuka University, P.O Box 109 60400,Chuka, Kenya
Keywords
Related Articles
- EP ID EP10677
- DOI -
- Views 362
- Downloads 17
PURCHASING PRACTICE IN ZIMBABWEAN STATE UNIVERSITIES
This research studied five state universities in Zimbabwe to evaluate the extent to which purchasing is regarded as a strategic activity. Interviews were conducted at each of the five universities. It was found out th...
EFFECTS OF DISTRIBUTIVE JUSTICE COMPLAINTS RESOLUTION STRATEGIES ON CUSTOMER SATISFACTION IN KENYA’S BANKING INDUSTRY
Maintaining a loyal customer base has witnessed banks invest in various marketing strategies among them complaint resolution strategies so as to have an ever satisfied clientele. The purpose of this study is to establ...
EFFECTS OF SURVEILLANCE ON OIL PIPELINE VANDALISM IN THE DOWNSTREAM SECTOR, NIGERIA
This study assessed the effects of surveillance operation on oil (petroleum products) pipeline vandalism in the downstream sector of Nigeria. The study was a survey design and adopted stratified and simple random samp...
CONTENT ANALYSIS OF THE EFFECT OF CEO DUALITY ON THE CORPORATE PERFORMANCE OF QUOTED COMPANIES ON THE NIGERIAN STOCK EXCHANGE 2006 -2012
The Chief Executive Officer (CEO) of a corporate entity is its Chief Accounting Officer. He is at the head of management which according to Miller (2005) is more of hands on activity; conducting and supervising action...
IMPACT OF FOREIGN AID IN ECONOMIC DEVELOPMENT OF DEVELOPING COUNTRIES: A CASE OF PHILIPPINES
Developing countries have always relied on foreign assistance to enhance their economic development. The Philippines as a developing nation has been a recipient of foreign assistance from individual countries and from...