Effect of Satisfaction User System ERP (Enterprise Resource Planning) to Quality Accounting Information and Managerial Performance in PT. Bank Mandiri (Persero) Malang Branch
Journal Title: Scholars Journal of Economics, Business and Management - Year 2016, Vol 3, Issue 10
Abstract
This study examined the effect of ERP system users on the quality of accounting information and managerial performance of ERP system users. The study population was the ERP system-level managers who have been using the ERP system in PT. Bank Mandiri (Persero) Branch Malang. The analysis technique used structural equation modeling analysis. User satisfaction ERP systems have a significant effect on the quality of accounting information. This shows that the system users are satisfied with the quality of information produced, because it meets the criteria of accuracy, timeliness, relevance, informativeness, and competitiveness. With the ERP system provides many benefits and improvements in terms of cooperation between managers and employees, financial consolidation, marketing and sales, human resources, and manufacturing applications, management information available real-time available anywhere and anytime, as well as information systems for inventory management, and regulate labor costs, overtime, and delivery time. User satisfaction ERP systems have a significant effect on managerial performance. Management proper and effective management of the ERP system is critical to the success of ERP implementation. A competent manager is the most important factor in the implementation of information systems. The quality of accounting information capable of mediating influence user satisfaction ERP system on managerial performance. Keywords:Satisfaction User, Quality Accounting Information, Managerial Performance
Authors and Affiliations
Sihwahjoeni . , Syaiful Arifin
Keywords
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