Emotional Intelligence Skills of Academic Nursing Faculty Members and the Presence of Uncivil Workplace Behaviors
Journal Title: IOSR Journal of Nursing and health Science - Year 2019, Vol 8, Issue 1
Abstract
Background: Emotional intelligence and incivility have been a searing topic of research. Dynamic work activities are important and performances of incivility are leading to deductive work relationships, especially when trust disclosure between colleagues maintained. Aim: The aim of this study was to assess the relationship between emotional intelligence skills of academic nursing faculty members and the presence of uncivil workplace behaviors at the Faculty of Nursing, Alexandria University. Research design: Descriptive correlational design. Setting: This study was carried out at all academic departments at the faculty of Nursing, Alexandria University. Subjects: They included 163 faculty members. Tools: Included: Tool 1: Emotional Intelligence Questionnaire. Tool 2: Uncivil Workplace Behaviors Questionnaire. Results: the highest mean percent score of the academic nursing faculty members' emotional intelligence skills was related to other emotions appraisal (OEA) followed by Self-emotions appraisal (SEA) while, the lowest mean percent score was related to Regulation of emotion (ROE) , the highest mean percent score of the academic nursing faculty members' uncivil workplace behaviors was related to Gossiping, while the lowest mean percent score was related to Privacy invasion Conclusion: Results of the study showed that faculty members' emotional intelligence skills were significantly inversely correlated with the presence of uncivil workplace behaviors. Recommendations: Emotional intelligence training programs are highly recommended to beutilizedas a proactive incivility strategy in the work climate, throughmaintaining a respect and civility culture among the academic staff members.
Authors and Affiliations
Amal Diab Ghanem Atalla, Sally Mohammed Farghally
Keywords
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- EP ID EP437636
- DOI 10.9790/1959-0801040107.
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