Empirical Analysis of Ride Sharing Applications in Karachi
Journal Title: International Journal of Experiential Learning & Case Studies - Year 2017, Vol 2, Issue 2
Abstract
This study is an empirical analysis that evaluates the performance of Rideshar¬ing and Taxi booking applications working in Karachi. It also investigates the quality and comfort offered across different classes of rides along with the prev¬alence of problem experienced by the rider in each class. It is concluded that Taxi Booking or Ride sharing applications in Karachi tend to exhibit various patterns and problems across different classes and frequency of rides. It is empirically verified that Business class is less disposed to difficulties and glitches, which is an extra-advantage of Business class. However, the user experience of business class is not significantly different from the economy, which indicates that quality is not up to the mark. The level of comfort decreases with the frequency of rides, which means that it there is no cross-subsidy behaviour.
Authors and Affiliations
Saeed Ahmed, Subtain Burki
Keywords
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