Employee Performance in Aviation Industry Based on Koopman’s Individual Work Performance Questionnaire (IWPQ)
Journal Title: International Journal of Multidisciplinary Research and Analysis - Year 2023, Vol 6, Issue 12
Abstract
Introduction/Main Objectives: The purpose of this study was to analyze the employe performance conditions of PT. Garuda Indonesia (Persero) Tbk after the Covid-19 pandemic Background Problems: Performance is one of the important variables for the company, including Garuda Indonesia. As an air transportation service company with excellent service, Garuda Indonesia must always maintain the company's performance through its employees in order to achieve the company's vision and mission, especially after the Covid-19 pandemic which suppresses the business conditions of airline companies. Novelty: Employee performance evaluation so far using general instrument of evaluation rather than individual (personal evaluation). Therefore, this research try to analyse employee performance through individual work performance questioner develop by Koopman. Research Methods: This research is descriptive quantitative research by using the IWPQ (Individual Work Performance Questioner) performance assessment instrument found by Koopman which consists of three assessment indicators: Task Performance, Contextual Performance, and Counterproductive Behavior. Researchers’ analyzed then report the condition of each indicator of Garuda Indonesia’s employee performance Finding/Results:The results of the study show that the performance of Garuda Indonesia employees is very good even though the employees are in a condition after the Covid-19 pandemic Conclusion: It means that Garuda Indonesia still has employee capital at play, so it is expected to be able to survive and recover in the current new normal era eventhough Garuda Indonesia is still in crisis condition.
Authors and Affiliations
Lohana Juariyah, Dimas Syah Putra, Syihabudhin
Keywords
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- EP ID EP724938
- DOI 10.47191/ijmra/v6-i12-28
- Views 24
- Downloads 0
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