Employee Preferential Study on CRM Factors for Public and Private Sector Banks with Reference to Ahmadabad District
Journal Title: International Journal for Research in Applied Science and Engineering Technology (IJRASET) - Year 2017, Vol 5, Issue 6
Abstract
Customer Relationship Management (CRM) was developed as a popular tool in today’s competitive business environment. The technique enables the business firms to identify and target their most profitable customers. For applying CRM technique in any business process, a systematic analytical study is required. In this paper an attempt is made to compare the various CRM factors related to employee services provided by private and public sector banks of Ahmadabad district. Also concluding summery is given about effects of demography factors on CRM for both types of banks.
Authors and Affiliations
Prof. Rajesh C. Patel, Dr. Chirag J. Trivedi
Keywords
Related Articles
- EP ID EP24484
- DOI -
- Views 332
- Downloads 10
Experimental Study of Light Weight Concrete Using Natural Fiber
The overall goal of this research is to investigate the behavioural study of natural fibre in concrete structure. The coir fibre recently attracted an interest as a sustainable fibre composite material, due to some spec...
Design and Manufacturing of Portable Harvester
The project is intended to help small-scale grain growers to meet an increased demand for diverse, locally grown grains by designing a small scale harvester. To refine our prototype and final design, we worked closely w...
slugNeurological Disorder Diagnosis System
In this paper we have presented Neurological Disorder Diagnosis System. This paper present an account of RuleBased Expert System (RBES) for Neurological Disorders, i.e., Alzheimer, Parkinson, Tetanus disease, Cerebral Pa...
Android Based Steganography Using Navigation
In today’s world of technology, Data security is essential. In many organizations information is critical. One of the ways to ensure security is by ensuring that the data is not visible to the intruder. This can be done...
Privacy Protection in Personalized Web Search
Since the content in Internet is growing rapidly, the search provider users demand accurate search result as per their need. One of the options available to users is personalized web search which presents search result...