Ensuring Quality in the Communication between Tutors-Counselors and Learners in Open and Distance Education. The Case of the Hellenic Open University
Journal Title: International Journal of Social Science And Human Research - Year 2022, Vol 5, Issue 08
Abstract
The purpose of this research is to investigate the factors that contribute to the quality of the communication process between tutors-counsellors and students in the departments of an Open University where group advisory meetings are organised through video conferencing. Communication in open distance education is multidimensional and since the most important form of communication is the interpersonal relationships, it is interesting to explore how the quality of communication is ensured when face-to-face meetings are replaced by teleconferencing in view of the current pandemic crisis. The research process that was followed is identified as descriptive-diagnostic, adopting a mixed research approach, through the collection, analysis and synthesis of quantitative and qualitative methods. Findings showed that adult students consider that the quality in communication requires the tutor to encourage participation, involvement in the process of learning and developing critical thinking. However, the respondents believe that through video conference there is not a high frequency of interaction. Therefore, it is important to investigate the effectiveness of other factors in the learning process in addition to the technological ones.
Authors and Affiliations
Panagiota Xanthopoulou,Krystallo Lappa
Keywords
Related Articles
- EP ID EP708809
- DOI 10.47191/ijsshr/v5-i8-61
- Views 89
- Downloads 0
The Effect of Organization-Based Self-Esteem (OBSE) and Job Satisfaction on Employee Performance Mediated by Organizational Commitment at the Health Office of Malang Regency
This research aims to analyze the influence of Organization-Based Self-Esteem (OBSE) and Job Satisfaction on Employee Performance Mediated by Organizational Commitment at the Malang District Health Service. This type of...
Students’ Perception toward the Use of Instructional Media by the English Teacher
This qualitative research which uses descriptive methods aims to find out students’ perception toward the use of instructional media in the teaching and learning process by the teacher. This research was conducted at MTs...
Analysis of Position and Legal Responsibility of Creditors not Registered in the Homologation Decision Post Decision of Debt Payment Obligation
The decision on ratification of the peace which has obtained permanent legal force in relation to the minutes, for all Creditors which is not disputed by the Debtor, is the basis of rights that can be exercised against t...
Problems with the Reformulation of the Article on Insulting the President and Vice President in the Context of a Democratic State
This research aims to find out the problems of the Criminal Code regarding the reformulation of the article on insulting the President and Vice President in the context of a democratic country. The formulation of the pro...
The Effect of The Principal's Managerial Activities and Work Culture on the Work Climate and Job Satisfaction
This study aims to determine and analyze the effect of the principal's managerial activities and work culture on job satisfaction through the work climate. This research is a correlational research with a quantitative ap...