Environmental Factors and the Acceptance of Youth towards MyEG Application: A Quantitative Empirical Investigation

Abstract

The emergence of MyEG application facilitates in terms of specialized services for Malaysians. Although this application eases users, it is still not completely utilized by the youth. Therefore, this study aims to identify the types of MyEG services used by youth; thus determine the relationship between environmental factors and the acceptance of MyEG application. This study uses a quantitative approach through a survey method using a questionnaire. A total of 396 MyEG users in the Klang Valley have been selected as respondents. Data are analysed using the Statistical Package for Social Science (SPSS) version 22. Two (2) types of statistics are used in this study. They are the Descriptive Statistics and Inferential Statistics. Descriptive statistics is used to identify the mean, percentage and standard deviation. Inferential statistics, on the other hand, is used to describe the relationship between the variables studied. This study found that the type of MyEG service preferred by youth is related to information regarding summons. Through Pearson Correlation test, the result shows that there is a positive and significant relationship between the facility and the performance towards the acceptance MyEG application. This study suggests that MyEG promotes itself in a larger scale medium by utilizing the new media and electronic media so that promotions can be done quickly and widely.

Authors and Affiliations

Syafila Kamarudin, Siti Zobidah Omar

Keywords

Related Articles

Moderating Role of Demographics on the Relationship between Customer Relationship Management and Satisfaction of Commercial Banks’ Account Holders in Kenya

Customer relationship management (CRM) in the banking sector is concerned with maintenance and optimization of long lasting valuable relationships with customers. Globally, CRM has been applied in the banking sector to e...

Determinants of Indicators for Risk Management Process of Royal Malaysian Customs Department

Tax evasion and tax avoidance have become the central issue in the revenue collection in Malaysia. Although, the higher penalty was imposed to the tax evader, the tax gap detected during auditing process seems crucial. T...

Development and Validity of Sofian Emotional Intelligence Inventory (IKESofi)

This study aims to develop and acquire content validity Sofian Emotional Intelligence Inventory (IKESofi). This research surveys are using questionnaires. IKESofi contains 80 items consisting of 60 items was positive and...

Impact of Branding on Consumer Buying Behavior: An Evidence of Footwear Industry of Punjab, Pakistan

Purpose – This paper is to examine the relationship between consumer buying behaviour and some marketing variables namely advertisement, brand image, brand association and brand loyalty in footwear industry. The primary...

Evaluation of Children’s Rehabilitation Program by Using the CIPP Model

Children’s rehabilitation program (CRP) is for reforming the negative behaviour of children who have committed crimes or offences, and should have a positive effect on child offenders. Therefore, evaluation of the progra...

Download PDF file
  • EP ID EP619743
  • DOI 10.6007/IJARBSS/v7-i10/3355
  • Views 67
  • Downloads 0

How To Cite

Syafila Kamarudin, Siti Zobidah Omar (2017). Environmental Factors and the Acceptance of Youth towards MyEG Application: A Quantitative Empirical Investigation. International Journal of Academic Research in Business and Social Sciences, 7(10), 9-25. https://europub.co.uk/articles/-A-619743