Evaluating Coaching Effectiveness to Improve Performance at Rumah Zakat
Journal Title: International Journal of Current Science Research and Review - Year 2024, Vol 7, Issue 01
Abstract
Rumah Zakat is a philanthropic institution that manages, collects, and empowers zakat, infaq, and sadaqah funds. It was established in 1998 under the name Ummul Quro Social Wallet (DSUQ). Currently, to enhance employee performance and optimize organizational results, Rumah Zakat emphasizes the involvement of leaders in the team development process. In previous years, Rumah Zakat managers underwent training related to leadership skills to optimize their roles. In this context, one crucial aspect of a manager’s role is to engage in the coaching process. Effective coaching by a manager can significantly impact individual behavior change and improve organizational results. However, in reality, not all managers can properly optimize the coaching process and their role as coaches in the workplace. Several issues have arisen among participants in the employee improvement program regarding the involvement of leaders or managers in team development. Therefore, based on the situation, there is a need for a comprehensive evaluation of the coaching process conducted by all managers at Rumah Zakat to immediately implement improvements and provide training to optimize coaching effectiveness. In this study, using quantitative methodology, primary data was gathered from Rumah Zakat employees who completed a set of questionnaires. This survey will be distributed specifically to employees at the officer level who often interact directly with their leaders at Rumah Zakat. To determine the number of samples, this paper uses Slovin’s formula with a confidence level of 95%, resulting in 213 samples with a margin of error of 5%. Furthermore, the results will be followed up with a qualitative phase using semi-structured interviews. From these results, it is indicated that the implementation of coaching effectiveness tends to be at a medium level for all components. This suggests that the coaching process has been implemented and is reasonably optimal, but the assessment is still at a medium stage, indicating the need for improvements.
Authors and Affiliations
Neng Riska Oktaviani, Donald Crestoful Lantu,
Keywords
Related Articles
- EP ID EP727433
- DOI 10.47191/ijcsrr/V7-i1-30
- Views 45
- Downloads 0
Stock Price Forecasting on Time Series Data Using the Long Short-Term Memory (LSTM) Model
Stock price forecasting on time series data is a complex task due to the dynamic and uncertain nature of financial markets. This research aims to forecast stock prices by applying an advanced machine learning model, name...
Financial Impact Analysis of Carbon Pricing on Geothermal Power Plant Project Investment at PT PLN (Persero)
Climate change is a significant global challenge, mainly driven by greenhouse gas (GHG) emissions. The energy sector is a major contributor to GHG emissions, accounting for approximately 73% of global emissions in 2022....
Safeguarding Heritage: Preserving Traditional Knowledge in Global Patent Law
The present study investigates the defensive safeguarding of traditional knowledge within the framework of international patent law. The chosen research methodology is evaluative, employing secondary data sources. The pr...
Potential Biomarkers for Diagnosis and Prognosis of Acute Myeloid Leukemia
For many years, cancer has affected the global population from an economic, social and political point of view and, in most cases, it is a malignant tumor with serious consequences for patients. The objective of this stu...
Analysis of Students’ Mathematical Connection Ability of Two-Variable Linear Equation System Material with Card Sorting Activity (CSA)
This study aims to describe students’ mathematical connection ability on the material of two-variable linear equation system with card sorting activity (CSA). This research was conducted in 2 subjects, namely at SMP IS a...