Evaluation of the Factors Affecting Application of Total Quality Management in Building Constructions in Nigeria: Evidence from Calabar
Journal Title: American journal of Engineering Research - Year 2018, Vol 7, Issue 12
Abstract
This study is an empiricalinvestigation of the factors affecting application of total quality management (TQM) in building constructions in Calabar, Nigeria. The study used a sample of 455 respondents comprising the senior managers, project managers, engineers, architects, quantity surveyors, and technical managers of the construction firms in the State.Numerical data used in the study were obtained through questionnaires from desk and field survey. Descriptive survey research design was adopted while analytical tools employed weredescriptive statistics and principal component method of factor analysis. Electronically, the data analysis was aided with Statistical Package for Social Sciences (SPSS) version 25. Findings indicated that the major factor to this effect is management support (with a component score of0.365)while the least to this effect is staff training (with a component score of 0.263). It was therefore recommended among others that the State government of Cross River should set up monitoring and control team to ensure quality and constant improvement in products and services in the construction industries in the State.
Authors and Affiliations
Abuo, Ifeoma Benita1 ;, Prof. Chinedu Chidinma Nwachukwu2, Dr. John U. Ezeokonkwo3
Keywords
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