Evolution of Knowledge Management in an Organization
Journal Title: Бізнес Інформ - Year 2015, Vol 10, Issue 0
Abstract
The article is concerned with studying evolution of knowledge management in an organization. In the current literature becomes usual to distinguish between knowledge management of first generation, which is based on the product approach, and the knowledge management of second generation, based on the process approach. On the basis of existing views, the article proposes to differentiate five stages of development of knowledge management in organizations, depending on their focus, understanding of essence of knowledge, content and features of the infrastructure provision. The following stages of the development of knowledge management in organization have been allocated: 1) spontaneous: situational information exchange between employees upon request; 2) awareness of the value of knowledge: accumulation of personal knowledge through vocational training; 3) information-technological: broad use of information technology for the transmission of codified knowledge; 4) socio-behavioral: broad use of social tools to generate and transfer of codified and tacit knowledge; 5) integrated: integrating knowledge management into both the overall organization management and the global on-line space.
Authors and Affiliations
Natalia Sytnik
Keywords
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