Examining the Effects of Services Quality Gap Based on the Customer Loyalty and Satisfaction through SERVQUAL Method (Saadat Poya Teb Company as a Case Study)
Journal Title: International Journal of Academic Research in Accounting, Finance and Management Sciences - Year 2014, Vol 4, Issue 1
Abstract
Authors and Affiliations
Narges Hossein Mirzai, Neda Aboutalebi
Keywords
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- EP ID EP99292
- DOI 10.6007/IJARAFMS/v4-i1/587
- Views 88
- Downloads 0
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