EXPLORING THE POTENTIAL OF INTEGRATION QUALITY ASSESSMENT SYSTEM IN CONSTRUCTION (QLASSIC) WITH ISO 9001 QUALITY MANAGEMENT SYSTEM (QMS)
Journal Title: International Journal for Quality Research - Year 2014, Vol 8, Issue 1
Abstract
Quality has been identified as one of the fundamental needs of clients. As such construction projects that are able to be completed with distinctive quality will definitely enable to delight their customers. In this regard, Construction Industry Development Board (CIDB) has introduced two quality related programs namely ISO 9001 DIY Scheme and QLASSIC. The later is essentially a quality performance assessment tool to evaluate the level of quality of a building construction work based on quality standards stipulated in CIS 7:2006. One of the key deliverables of QLASSIC is QLASSIC Score which denotes the level of quality of the assessed construction project. Potentially there is a strong correlation between QLASSIC and ISO 9001 QMS. However there is lack of knowledge in the industry in am algamating QLASSIC with ISO 9001QMS towards attaining high quality performance. Indeed it is noticed that not many studies have been undertaken in this area. Thus it warrants to undertake a study that deliberates on the relationship of practicing ISO 9001Q MS with the achievement of QLASSIC Score. Therefore among the key objectives of this research are generally to investigate the relationship between practicing ISO 9001 QMS principles with QLASSIC performance and to examine the expected business outcomes for ISO 9001 certified contractors that are able to sustain relatively high QLASSIC Score. Eventually it is postulated that the output of this research would enable to elevate the level of quality performance in the Malaysian construction industry.
Authors and Affiliations
Mukhtar Che Ali
Keywords
Related Articles
- EP ID EP217593
- DOI -
- Views 110
- Downloads 0
Identification of important areas of research in field of quality menagement
The work arised like results of preliminary research which conduct by authors for necessaries of production doctoral dissertation on Mechanical faculty in Podgorica. Work presented research in quality management areas th...
THE ENVIRONMENTAL IMPACT CAUSED BY THE CERAMIC INDUSTRIES AND ASSESSMENT METHODOLOGIES
The manufacturing processes of the ceramic tiles from the raw materials to finished product generate various environmental hazards to the earth and human being. The available literature on the environmental hazards cause...
IS ISO 9000 CERTIFICATION LOSING ITS CREDIBILITY?
ISO certification was a great hope for many stakeholders in India for making the country strong in terms of quality practices. It was a blessing in disguise when in early nineties; buyers were imposing conditions that yo...
WEB QUALITY, SATISFACTION, TRUST AND ITS EFFECTS ON GOVERNMENT WEBSITE LOYALTY
This research aims to analyze tourist loyalty on government websites that affected by service quality, reputation, consumer experience, satisfaction, and trust. This research is using data from 148 respondents who have b...
THE IMPACT OF TQM PHILOSOPHY FOR THE IMPROVEMENT OF LOGISTICS PROCESSES IN THE SUPPLY CHAIN
The purpose of this publication is to characterize the philosophy of TQM guidelines and show how this implementation can improve logistics operations. The article is based on an analysis of the literature on the issues o...