FACTORS AFFECTING SUCCESSFUL IMPLEMENTATION OF ERP SYSTEMS TOWARDS ORGANIZATIONAL PERFORMANCE – FOCUSED ON SMES IN VIETNAM
Journal Title: European Journal of Business and Social Sciences - Year 2015, Vol 4, Issue 9
Abstract
Many researchers have exerted efforts to seek explanations of the existence of factors influencing the successful implementation of Enterprise Resource Planning (ERP) systems. However, little attention has been given to the effect of ERP implementation upon the organizational performance enhancement and specifically in the context of Vietnamese small and medium-sized enterprises (SMEs). An empirical study was conducted to investigate the dimensions of ERP system implementation and identify the relationship between this construct and organizational performance in SMEs in Vietnam. Results revealed that the ERP system implementation was significantly associated with the exogenous variables proposed, and that individual impact showed the strongest effect. We further found that, although not having a direct effect, ERP implementation could help enhance the performance of enterprises in the target population through indirect effects. Besides, business sector was found to have moderating effect in the conceptual framework.
Authors and Affiliations
Thi Minh Duc LE| Ph.D Candidate Dept. of Business Administration, Graduate School Soongsil University 369 Sangdo-Ro, Dongjak-Gu, Seoul 156-743, Korea +82-10-9457-1997 minhduc83_dn@yahoo.com, Kyeong Seok HAN| (Corresponding Author) Professor of Management Information System School of Business Administration Soongsil University 369 Sangdo-Ro, Dongjak-Gu, Seoul 156-743, Korea +82-10-8954-7137 kshan@ssu.ac.kr
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