Factors Affecting the Usability of Mobiles in Healthcare- A Peep into the Indian Scenario
Journal Title: Journal of Medical Science And clinical Research - Year 2015, Vol 3, Issue 7
Abstract
Mobiles today have proliferated as a ubiquitous means of communication. Every industry is depending on this medium in some or the other form. Healthcare industry is also leaping ahead with its might to come at par with other industries in terms of communication and use of information and technology. Earlier use of mobiles in healthcare was limited due to lack of memory, small screen space, poor graphical display and inability to transfer or store huge data. Emergence of tablets and smart phones has changed the overall experience of using mobiles. It has improved service delivery, empowered consumers, businesses and entrepreneurs and changed the way in which people access information and make transactions (Darrel West, 2011). The real time tailored personalized information available through mobile devices has the potential to transform healthcare. When integrated properly this technology has the potential to provide solutions to increased demands in quality, efficiency and improved workflow to help streamline healthcare operations (Beaver, 2003). In various hospitals ICT has shown improvements in adherence to guidelines, enhanced disease surveillance and reduced medication errors (Chaudhary et al., 2006). Use of mobile in the healthcare can offer many benefits to the various stakeholders than any other ICT medium. The patients can monitor their condition, stay connected with the providers and also get involved in the decision making process about their health with the healthcare provider. The healthcare providers or organizations can reduce their cost of communication and treatment by reducing the number of hospital visits and hospital stays and enhancing the productivity and availability of staff (Gollol, et al., 2004). The providers can be offered access to patient’s records, consultation with the experts, access to medical knowledge databases anytime and anywhere and thus enhancing their productivity. The objective of this research is to study the current status of usability of mobiles in healthcare and to analyze the factors affecting the usability of mobiles among the healthcare professionals. This study was conducted in four districts of Karnataka: two with good health indicators (Bangalore urban and Belgaum) and two with poor health indicators (Koppal and Raichur).
Authors and Affiliations
Vertika Verma
Keywords
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