Factors influencing the decision to implement an RFID system
Journal Title: LogForum - Year 2018, Vol 14, Issue 2
Abstract
Background: The RFID (Radio Frequency IDentification) stands for a modern technique of wireless identification of objects, which at the present stage of development is frequently used in automated processes in various sectors of economic activity. Today, as technology more and more often surprises us with various solutions, one must constantly follow and invest in new technologies to stay afloat on the market and not fall behind. RFID technology is increasingly applied and implemented in businesses. Unfortunately, there are not many publications on the factors which influence the choice and implementation of new solutions in businesses. The purpose of this article is to identify factors which affect decisions in the process of implementing an RFID system. Methods: A literature review was performed concerning the implementation of RFID systems in businesses and factors which cause companies to introduce the new identification system. Questionnaire-based surveys were administered in 203 businesses operating on national and international market. Questions were asked about the motivation behind implementing new technologies. Statistical tests (chi square Pearson and analysis of variance (ANOVA)) as well as factor analysis were used in the study. It was also verified if business size, area of operations, introducing innovation, ownership of an identification system, participation of foreign capital and being part of a cluster had any effect on the assessment of factors which influence the purchase of an RFID system. Results: The findings suggest that for most entrepreneurs the key factor is streamlining the sales, storage and transport processes. In certain cases, such as micro-enterprises, the cost of system implementation is seen as the most significant factor. Socio-economic characteristics also affect the evaluation of the factors. Conclusion: The analysis provides manufacturers of RFID technologies with information on the expectations of the consumers and what motivates them in their decision to purchase an RFID system. The more capabilities offered by the system, the more it is desirable; the cost of purchase and implementation of the new technology is also quite salient.
Authors and Affiliations
Katarzyna Chudy-Laskowska
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