Factors Influencing Turnover Intention among Fast Food Restaurant Managers
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2018, Vol 8, Issue 17
Abstract
Employees are the major and essential asset to the business survival of fast food industry but turnover among managers has been considered as a critical issue of the industry that needs attention. High turnover rate among managers signals a major weakness towards organizations achievement. When the industry loses talented employees, productivity and operating costs of organizations is affected. As such, the main purpose of this study is to analyze factors influencing turnover intention among fast food restaurant managers. Data was collected through questionnaire to 132 fast food restaurant managers from seven fast food restaurant brands in Shah Alam. The findings indicate that fast food restaurant managers’ turnover intention is influenced by organizational commitment, job stress, person organization fit, and compensation and benefit. Above all, compensation and benefit, person organization fit, and job stress, was found to be the most significant influencer. This finding could be valuable to the literature on managerial turnover intention in fast food industry in Malaysia.
Authors and Affiliations
Aina Mawaddah Adnan, Ahmad Esa Abdul Rahman, Roslina Ahmad
Keywords
Related Articles
- EP ID EP598930
- DOI 10.6007/IJARBSS/v8-i17/5225
- Views 52
- Downloads 0
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