FORMING THE VALUE OF SERVICES OF PASSENGER MOTOR TRANSPORT
Journal Title: Економіка транспортного комплексу - Year 2015, Vol 26, Issue
Abstract
The problem of forming the value of services of passenger motor transport is considered in this article. The purpose of the article is substantiation and development of the process of forming the value of these services. On the basis of the analysis of existent processes of forming the value of goods and services, the developed method for determining parameters and magnitude of value of passenger motor transport services, with the use of the systems analysis method, the process of forming the value of these services has been developed. The proposed process allows motor transport enterprises to form the parameters of the service which represent its value, providing their maximal closeness to the requirements of passengers for increasing the total value of the service, competitiveness and efficiency of activities. We suggest forming the parameters of the services value taking into account the level of customers’ satisfaction with these parameters. The developed process of forming the value of services of passenger motor transport can be used for forming the value of other services taking into account their features.
Authors and Affiliations
V. SHYNKARENKO, S. LEGKIY
Keywords
Related Articles
- EP ID EP172461
- DOI -
- Views 117
- Downloads 0
FORMING THE VALUE OF SERVICES OF PASSENGER MOTOR TRANSPORT
The problem of forming the value of services of passenger motor transport is considered in this article. The purpose of the article is substantiation and development of the process of forming the value of these services....
ЕКОНОМІЧНА СУТНІСТЬ ФІНАНСОВОЇ СТІЙКОСТІ ПІДПРИЄМСТВА
Неоднозначність термінологічного тлумачення впливає на ефективність та результативність застосування такого важливого показника фінансового стану підприємства як фінансова стійкість. Вказано, що стан понятійного забезпеч...
OBJECT RATIONALE IN THE PROCESS OF ENTERPRISE VALUE MANAGEMENT
The composition and the structure of the object in the process of the enterprise value management have been substantiated based on the stratified approach; the interrelation of its particular components has been establis...
AN APPROACH TO DEVELOPMENT OF PERSONNEL MANAGEMENT STRATEGIES AT MOTOR-TRANSPORT ENTERPRISES
The approach to the development of personnel management (PM) strategies at motor-transport enterprises is offered, it is characterized by coordination of the general strategy and the business unit strategy with the curre...
COMPLEX ESTIMATION OF QUALITY AT MTE
The methodical approach to complex estimation of quality at a motor transport enterprise (MTE) has been developed. It supposes comparison of consumer estimation of quality of motor transport services with the estimation...