FROM USABILITY TO USER EXPERIENCE: CONCEPTUALISATION AND RELATIONSHIP
Journal Title: E-methodology - Year 2017, Vol 4, Issue
Abstract
Over the last two decades more and more information has been represented digitally, and communication increasingly has been happening over multiple channels, many of them digital. Availability and use of various interactive devices and the Internet has grown, making human-computer interaction (HCI) ubiquitous. At the same time the whole discipline of HCI has evolved, and its basic concepts like design and usability have become more relevant as people communicate or access information via technological artefacts. Recent developments in HCI research have shown an increasing interest in the experience that people have when using a system (products, services or artefacts that a person can interact with through a user interface). The term ‘user experience’ is widely used but its multidisciplinary nature has led to several definitions and perspectives. User experience extends the more traditional concept of usability, focused primarily on ease-of-use, by emphasizing pleasure aspects of interaction. Although a considerable amount of literature has been published proposing many definitions and models of user experience, no real consensus has been reached partially because of its complexity. This paper provides a literature overview of the components and temporal phases of user experience covering different viewpoints of user experience. It traces the development of the concept and attempts to understand how the different approaches to user experience relate to each other. Despite the importance of emotional, hedonic aspects of interaction the shift of focus away from utilitarian qualities of interaction may be premature. Basic functionality and usability requirements should be met prior to adding novel or fun design elements that make the experience pleasing.
Authors and Affiliations
LIENE VIĻUMA
Keywords
Related Articles
- EP ID EP329317
- DOI 10.15503/emet2017.20.30
- Views 105
- Downloads 0
Making Sense of Big Data – Presentation of the “Marseille speaks, in & out, on Twitter” Project
The present article seeks to present the conceptual and procedural findings of a brief sample research being part of a wider project called “How do cities speak about themselves on Twitter?”, guided during the Digital Me...
The use of information and communication technologies by young people with intellectual disabilities in the context of digital inequalities and digital exclusion
Thesis. Although we have convincing data on the use of the Internet by young people in the general population (also adults), our knowledge about its use by people with disabilities remains a lot more limited. The reason...
FROM USABILITY TO USER EXPERIENCE: CONCEPTUALISATION AND RELATIONSHIP
Over the last two decades more and more information has been represented digitally, and communication increasingly has been happening over multiple channels, many of them digital. Availability and use of various interact...
Internet Use in EFL Writing Classes. The case of an Iranian University
Aim. The present study seeks to investigate the effect of internet use on writing abilities of English as a Foreign Language (EFL) students studying in an Iranian university. The students of the study have been advised t...
Hypnosis in the internet – information or disinformation
The main goal of this article is to take a look at veracity of information about hypnosis on the polish Internet. The research question that was asked: is polish Internet informative or disinformative as a source of kno...