Healthcare Information Technology Service Assessment: A Healthcare Leader Prospective
Journal Title: International Journal of Advanced Research in Computer Engineering & Technology(IJARCET) - Year 2012, Vol 1, Issue 4
Abstract
Information technology has evolved over the years and comply its presence in all the industrial sectors and healthcare is not an exception. It has become more and more necessary for every health care professional to use a computer terminal at almost everyday's works. Information Technology is expected to provide the staffs with various sets of information for decision making, reducing medical errors and process time, cost advantage with better communication. As the healthcare market is getting more competitive and complex the hospital are taking help of Information Technology as a prime tool to compete. The present study focuses on the way healthcare decision makers think and sense about Information Technology enabled services at their setup. The Participants in the research were senior management professionals who offer their full time services. The data was collected through face to face interview and was analyzed through Interpretative Phenomenological Analysis. The study revealed the basic outline about proper planning, justifiable investments and training required to make Information Technology successful in the advanced healthcare setup. Information Technology enables its services especially in patient care, administrative, operational areas and brought positive attitude, employee satisfaction. The healthcare leader should take initiatives, facilitate for smooth progress and proper functioning of Information Technology enabled services in the hospital. The Information Technology cannot bring its own results unless teamwork is needed. There are some sensitive areas like data privacy and Confidentiality, online information and electronic medical record which are important and has to be kept confidential
Authors and Affiliations
Syed Murtuza Hussain Bakshi
Keywords
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