Human Behavior as a Significant Cause of Conflict among Construction Professional Parties
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2017, Vol 7, Issue 11
Abstract
Conflict is a disagreement between parties and usually it inevitable in construction project. Many previous researchers have agreed that a conflict take away the success of the project in terms it cannot be done within allocated and expected time, cost and quality, which is then often accompanied by the destruction of individual and good working relationships. Besides, there are also studies which clarify that the conflict in construction industry is not just a problem but it is worse than that. So, the objective of this paper is to identify the significant causes of the conflict in human behavior aspect that influences the performance of professional parties. The questionnaire survey has been distributed by hand or via email to the potential respondents at Perak. The result concluded that there are three significant causes of conflict which are (i) different professions that create dissimilar perception among professional parties, (ii) poor communications among the professional parties and (iii) mistrust in the performance of duties in teamwork meanwhile the major impact is increased due the stressful working environment. Integrating or collaborative method is also highly preferred by respondents when dealing with conflicts. It could also be concluded that the success in construction projects mainly depends on how well professional parties handle conflicts.
Authors and Affiliations
Nur’Ain Ismail
Keywords
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