Identification of Success Factors for Indian Healthcare
Journal Title: JOURNAL OF MULTIDISCIPLINARY RESEARCH IN HEALTHCARE - Year 2017, Vol 4, Issue 1
Abstract
This Paper aims at evaluation of Critical Success Factors (CSF) and its attributes in Indian healthcare. Various problems of health care industry through analysis of factors and its attributes using factor analysis, correlation and other framework parameters has been done. It was found that Human Resource Capability, Infrastructural Resources were the most significant CSFs apart from Operational process, Team management and culture. Surprisingly findings revealed that factors namely Top Management and Leadership were least significant. As there is no clear framework for excellence in healthcare, where stakeholders are an integral part of complete service, developed CSF and its connectivity to attributes may help to resolve the service level issues of Indian Hospital.
Authors and Affiliations
Sunil Das
Keywords
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- EP ID EP596660
- DOI 10.15415/jmrh.2017.41003
- Views 140
- Downloads 0
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