Identifying Attractive Behaviors of Managers Based on Kano Model in Isfahan Province Gas Company
Journal Title: International Journal of Academic Research in Accounting, Finance and Management Sciences - Year 2014, Vol 4, Issue 1
Abstract
Human resources are the most valuable asset of organization and various factors affect on their motivation and performance. One of the factors that has a significant impact on motivation and performance of employees is managers’ behaviors. In this research, a model has been proposed for analyzing and classification of employees’ needs (managers’ behaviors) and this model has been examined in the Isfahan Province Gas Company. Statistical population of this research includes employees of Isfahan Province Gas Company. In this research after identifying the behaviors that affect on employees’ satisfaction and dissatisfaction, a questionnaire was designed; then after data collection, the kinds of behaviors were determined. The results indicated that by using Kano model we can identify five kind of behaviors i.e. Must-be, One-dimensional, Attractive, Indifferent and Reverse behavior. The findings showed that 18 behaviors were classified in attractive category that these behaviors can affect on employees’ motivation.
Authors and Affiliations
Ali Shaemi Barzoki, Reza Salehzadeh, Sayyed Ahmad Khodaei
Keywords
Related Articles
- EP ID EP152021
- DOI 10.6007/IJARAFMS/v4-i1/504
- Views 91
- Downloads 0
Creating and Controlling the Ethical Framework of Mediation
Impact of Foreign Direct Investment on Nigerian Capital Market Development
Exchange Rate Volatility, Stock Market Performance and Foreign Direct Investment in Nigeria
This study investigated the impact of exchange rate volatility and stock market performance on the inflow of foreign direct investment to Nigeria using time series data from 1980 to 2013. It employed the ordinary least s...
Comprehensive View of the Factors Associated with Knowledge Sharing and Organizational Innovation
Knowledge sharing and Innovation important topics at this century because all organizations lead employee to create new ideas also, transfer knowledge to increase performance interaction. This research paper examine the...
The Extent of Electronic Accounting Information Systems’ Ability to Provide Quantitative Indicators of Financial Performance in both Public and Private Universities in Jordan
The goal of this study was to show the extent to which electronic accounting information systems in the public and private universities in Jordan can provide quantitative indicators of financial performance. Represented...