Impact Of Leader Emotional Displays And Emotional Contagion At Work In India: An In-Class Experiential Activity
Journal Title: International Journal of Business and Management Invention - Year 2018, Vol 7, Issue 8
Abstract
Aim - The current research identifies the relationship between leader emotional displays at work, member attitudes. Methodology – For the purpose of this study an in-class activity was conducted and 210 usable samples were collected from postgraduate students in 40 teams over a period of 2 years in the same campus in Chennai, India. Emotional contagion and Leader Emotional displays were measured by the instrument developed by Bull Schaefer & Palanski (2013).In this study, the instruments were contextualized to fit Indian scenario, Correlation and Regression Analysis were conducted to test the relationship.Results – Through this study we have empirically established the relationship emotional contagion from leaders to the group members and further through the learning from this experiment demonstrate the ease with which the emotional transference happen within a work group under the influence of leader experience with emotional labour.Implications - The implications for researchers and practitioners are discussed.
Authors and Affiliations
Dr. Ujjal Mukherjee, Thupili Sreeja
Keywords
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- EP ID EP401169
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