Implementation of MERS 999 System in PDRM Perak
Journal Title: International Journal of Business and Management Invention - Year 2018, Vol 7, Issue 12
Abstract
Before the existing MERS 999 emergency number, four operated by various agencies – 991, 994, 999 and 112. The concept of MERS 999 based on 9-1-1 National Emergency Number Association (NENA) and the European Emergency Number Association (EENA)(Anas, 2012).New concept of the Malaysian Emergency Response Services (MERS) 999 presented on the Chief Secretary on 15 June 2007.(Malaysia, 2012). Implementation of MERS 999 system involving all States in Malaysia and not miss for PDRM Peral.. The implementation of this system has provided a positive impact to the PDRM in improving the quality of its services.
Authors and Affiliations
Mohdhairuddin Hamid, Anuarkassim . , Mohdhafizalharun .
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