Importance of Management Information System in service Delivery and Paper Work in Nigeria University
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 9
Abstract
The study was on management information system, the study aimed to examine how management of information system has assisted in service delivery in Nigeria universities; examine how management information system has assisted in reducing paper work in the universities. The study had a population’s size of 1,928, out of which a sample size of 332 were utilized using Freund and William’s formula. Instrument used for data collection was primarily and secondary questionnaire. 275 staff returned the questionnaire and correctly filled. The survey method was adopted for the study. Three hypotheses were formulated and chi-square (x2 ) was used for the test with the aid Chi-square (𝜒 2 ) statistical tool for hypotheses one and three and Z-test for hypothesis two the aid of Special Package of Statistical Software (SPSS). The result was revealed that management information system has assisted in service delivery to a high extent hence, 𝜒𝑐 2 (95,n =150) = 0.889,p<0.5; management information system has assisted in reducing paper work to a large extent, hence, 𝜒𝑐 2 (95,n =150) = 36.042,p<0.5. The study concludes that poor management information system has been identified as a bottleneck in the successful management of universities in Nigeria. The study recommends that proper orientation should be given to managers at all levels as well as in-service training for secretaries to ensure proper and adequate use of MIS facilities in generating and disseminating information for better decisions in the universities.
Authors and Affiliations
Marire Mary Ijeoma Ph. D.
Keywords
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- EP ID EP412442
- DOI 10.9790/487X-2009013038.
- Views 42
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