IMPROVING QUALITY OF WORK LIFE THROUGH ELECTROPHYSIOLOGY: AN IDEA ACCEPTED BY INDUSTRY
Journal Title: International Journal for Quality Research - Year 2015, Vol 9, Issue 4
Abstract
Quality of Work Life (QWL) and Occupational Health and Safety (OHS) are two interconnected and important human needs. Modern industry shows a clear will for improving QWL and OHS, nevertheless, existent automatization and technological advances may negatively influence employees’ wellbeing and result as triggers to their health deterioration. Subjective measures of employees workload can help, however, the lack of objectivity may be an issue. Improvement of working life needs objective measures. There is technology for measuring objectively employees’ psychophysiology, but is considered to interfere with the flexibility needed for performing working tasks. Today electrophysiological methods require minimal dimensions, are wireless connected, allow movement and are proved to be useful in capturing psychophysical wellbeing. This study shows that the industry is ready to accept electrophysiological measures for monitoring and improving the employees’ wellbeing.
AN ANALYTIC HIERARCHY PROCESS ANALYSIS FOR SMALL AND MEDIUMSIZED ENTERPRISES: PRIORITIZING THE PRACTICES OF TOTAL QUALITY MANAGEMENT IN BRAZIL
Effectiveness of quality management in the effort to satisfy customers’ expectations has been questioned both by academicians and practitioners. In the course of the evolution of quality, very important theories have bee...
KNOWLEDGE AND LEARNING IN TERMS OF OPERATIONAL RISK MANAGEMENT IN THE FINANCIAL AND BANKING SYSTEMS
This paper is a part of the author`s wider research that examines the impact of operational risks on the functioning of financial organisations, with particular reference to central banks. The research clearly demonstrat...
CUSTOMERS' EXPECTATIONS AND EXPERIENCES WITHIN CHOSEN ASPECTS OF LOGISTIC CUSTOMER SERVICE QUALITY
The article presents chosen aspects of logistic customer service quality. In the first part of the paper, the authors describe theoretical issues of logistics service quality and Servqual method. The reference of chosen...
From Unemployment To Work: An Econometric Analysis With Spatial Constraints
The aim of our research is to analyze how the urban organization affects the unemployment-to-work transitions by considering several spatial indicators. This permits to capture two separate effects: “spatial mismatch” an...
THE SUPERIOR CUSTOMER'S VALUE OF THE NEW ECONOMY IMPLEMENTED WITHIN MACEDONIAN COMPANIES
There is only one way towards a successful market economy. You must be better and faster than your rivals. Only those that might win the market with special products/services may secure their existence. Each company is c...