INFLUENCING FACTOR OF PATIENTS TOWARDS PRIVATE MULTI SPECIALITY HOSPITALS IN COIMBATORE
Journal Title: IJAR-Indian Journal of Applied Research - Year 2017, Vol 7, Issue 6
Abstract
Good health of the people plays a vital role in the economic development of the society. Hospitals are providing adequate medical treatment, surgical and nursing services to the patient. They are taking care on the life and health of patients. In the present scenario, Health care sector is booming. As a service organisation, Hospitals need to recognize the importance of patient preferences to render maximum satisfaction. This study attempts to identify the factor influencing patient’s towards selected private multi speciality hospitals in Coimbatore district. Interview schedule was used to collect the information from 100 discharged inpatients during their revisit. Chi square was applied. It is found that majority of respondents are aware of hospitals through their friends and relatives. High quality physicians / surgeons and supporting staff is the highly influencing factor to choose the hospital. It is concluded that the hospital should take more care on all the patients and should try to increase their satisfaction level on their health care services as well as in hospitality.
Authors and Affiliations
D. Divya
Keywords
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