Information Communication Technology Adoption and Supply Chain Performance of Parastatals in Kenya’s Energy Sector
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 7
Abstract
Adoption of information and communication technology (ICT) has a significant effect on organizational processes, operational efficiency and service delivery. This study was undertaken to establish the effect of ICT adoption on supply chain performance of parastatalsin Kenya’s energy sector. A descriptive study was undertaken in which the population of the study was nine parastatals in Kenya’s energy sector.The study used primary data which was collected through administration of a semi-structured questionnaire to ICT managers, supply chain managers, ICT support staff and procurement officers.The studyfound a positive effect of ICT adoption on procurement, production scheduling, business to business collaboration and risk management. However, the use of ICT in parastatals is hindered by inadequate data migration, poor ICT infrastructure, user resistance, lack of top management support, inadequate training and high initial capital outlay. To realise the envisioned benefits, parastatals need to enhance data migration, user involvement, training and integration of various systems.
Authors and Affiliations
Dr. James T. Kariuki PhD, Michael Kibuthu Mwangi
Keywords
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- EP ID EP412257
- DOI 10.9790/487X-2007083438.
- Views 63
- Downloads 0
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