Information flows in relationships between public administration and economic entities towards the concept of new public management
Journal Title: Scientific Journal of the Military University of Land Forces - Year 2018, Vol 190, Issue 4
Abstract
Due to the need for public sector reforms, a number of actions are being undertaken to improve the delivery of public services. New Public Management is one of the concepts that assumes the introduction of management methods and techniques modelled on the private sector into the public sector. In line with this new concept of customer management, service recipients are perceived not as supplicants but as customers. The aim of the article is to present the directions of changes in information flows in relations between public administration and economic entities related to the implementation of new public management. The article presents the basic assumptions of the New Public Management concept. Subsequently, the attention is paid to the types of information and methods of communication in relations of public administration with business entities. Electronic means are becoming one of the most important channels of information flow. The implementation of modern information and communication technologies enables electronic data exchange, creation of electronic documents, e-services and electronic access to information.<br/><br/>
Authors and Affiliations
Joanna Drobiazgiewicz
Keywords
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- EP ID EP518556
- DOI 10.5604/01.3001.0013.0727
- Views 44
- Downloads 0
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