Information System Evaluation based on Multi-Criteria Decision Making: A Comparison of Two Sectors
Journal Title: International Journal of Advanced Computer Science & Applications - Year 2018, Vol 9, Issue 6
Abstract
In this article, our purpose is to introduce the results of a new approach to assess the information system success. It is based on the DeLone and McLean model and was applied on two domains. The chosen domains are banking sector being the most customer of information technology and construction industry as the least computer-intensive sector. The work methodology used to evaluate the information system performance is a combined approach of the two most popular multi-criteria decision making techniques: AHP and TOPSIS. Based on the results of this technique applied on studied sectors, we can obtain a horizontal comparison at the sector level and optimize the choice of the best system.
Authors and Affiliations
Ansar DAGHOURI, Khalifa MANSOURI, Mohammed QBADOU
Keywords
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- EP ID EP322554
- DOI 10.14569/IJACSA.2018.090642
- Views 89
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