Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector Organization
Journal Title: Journal of Entrepreneurship, Management and Innovation - Year 2016, Vol 12, Issue 4
Abstract
This study is about the exploration of innovative management control systems in the context of New Public Management (NPM) initiatives. NPM initiatives created the changes to the structure and processes of public sector organizations with the objective of getting them to run better. A government department in the Australian Capital Territory (ACT) has been selected as the field for investigation. This study draws on a single theoretical perspective, Giddens’s structuration theory to understand the management control systems evolved in the researched organization. Qualitative research methodology is applied to obtain a better understanding of the phenomena. Case-based research method is used in developing a complete understanding of the relative role of controls in the management of organizational performance. In this study, it is argued that the researched organization has adopted various management control tools to improve its performance and demonstrate transparency and accountability. Some of the control tools it has adopted are the innovations in the public sector. It appears from the case that these adopted management control tools forced the researched organization towards better performance supporting the rationale of adopting New Public Management practices.
Authors and Affiliations
Anup Chowdhury, Nikhil Chandra Shil
Keywords
Related Articles
- EP ID EP237648
- DOI 10.7341/20161245
- Views 156
- Downloads 0
A Methodical Approach to the Assessment of Human Resources` Interactions
To our knowledge, there is a need to develop a methodological approach to the assessment of united communities` human resources` level of interactions, as a large group, and of separate structural unit’s – a small group....
External Determinants of the Development of Small and Medium-Sized Enterprises – Empirical Analysis
The paper aims to identify external determinants of the development of small and medium-sized enterprises and assess their impact on the functioning of these entities in Poland. Meeting this objective required: identifyi...
Human Capital Orientation and Financial Performance. A Comparative Analysis of US Corporatons
In the knowledge-based economy, long-term corporate performance and its competitive advantage are strongly associated with human capital. Theoretical deliberations suggest that companies with greater human capital orient...
Business Model Innovation – A Concept Between Organizational Renewal and Industry Transformation
The general setting With the new millennium and the hype of electronic business a new movement was created that still gains momentum: business model innovations. Deeply influenced by business informatics in the early ye...
Methodological Challenges of Research on Crowdsourcing
Crowdsourcing is a relatively new concept and, despite the interest of researchers, still little is known about it. At the same time, one observes difficulties of a cognitive and practical nature. This has become a premi...