Does Outsourcing Improve Quality of Service in Public Healthcare Institutions in South-East Nigeria?

The purpose of this exploratory research was to investigate the effect of outsourcing security, cleaning, and laundry services on the quality of the outsourced services and, by implication, the quality of healthcare serv...

Efficiency Evaluation of European Financial Cooperative Sector. A Data Envelopment Analysis Approach 

Comprehensive Income and Net Income, Which is more powerful in predicting Future Performance

The aim of this research is to compare the ability of comprehensive income and net income to predict companies' future performance in emerging markets by studying industrial companies in Jordan, and to achieve the purpos...

Is Work-Family Conflict a Predictor of Organisational Commitment Among Rural Working Women in Ebonyi State, Nigeria?

Public sector organisations in Ebonyi State are grappling with counterproductive behaviours suggestive of employees’ low commitment to their organisations; a situation that has invoked several government interventions ai...

Effect of Customer Relationship Management (CRM) on Performance of Small-Medium Sized Enterprises (SMEs) Using Structural Equations Model (SEM)

In today world, the necessity of continuing activities and maintaining the competitive advantage is attention to customers that due to their direct relationship with organization actions are valuable source for opportuni...