Investigating the impact of social health on patients satisfaction with services in Neiriz city hospital in 2017
Journal Title: Medpulse International Journal of Community Medicine - Year 2019, Vol 9, Issue 1
Abstract
Background: Health is a multi-dimensional concept and the World Health Organization has referred to its four physical, psychological, spiritual and social dimensions. Social health along with physical and mental health is one of the components of health. Therefore, the aim of this study was to determine the effect of social health on patients' satisfaction with services at the Nairobi Hospital in 2017.Methodology: This study is a descriptive survey that was carried out in 1966 on 196 patients hospitalized in different parts of the hospital of Nairobi. The data collection tool in this study included patients 'demographic information, Keys social health questionnaire, and patients' satisfaction with incoming services. Data analysis was performed using descriptive statistics (percentage, standard deviation and average). Results: Of the six hypotheses, there was not a significant relationship between social participation and patients' satisfaction with health care services. Between variables (social participation) and (satisfaction of patients) is less than 1.96 (0.846), the lack of meaningful effect (social participation) on patient satisfaction. Conclusion: In this study, the level of different and higher expectations of patients was one of the important and influential factors in the results, which made the patients' satisfaction level to be lower than the average level.
Authors and Affiliations
Seyed Mostafa Jalali, Parviz Aghayii Barzabad, Iravan Masoudi Asl
Keywords
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