ISO 9001 IN ORGANIZATIONS: INFLUENCING FACTORS AND BENEFITS
Journal Title: Taikomieji tyrimai studijose ir praktikoje - Year 2018, Vol 14, Issue 1
Abstract
The aim of this study is to identify and classify potential and verified benefits of implementing quality management systems according to ISO 9001 standard and to give an overview on how certain positive or negatyve factors manifest in the adherence to ISO 9001 in practice. The paper classifies the major identified benefits into internal and external ones. It also relates the potential benefits to factors and indicators which reflect specific standard requirements in order to attain these benefits.
Authors and Affiliations
Dalia Susnienė, Gediminas Sargūnas
Keywords
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- EP ID EP571214
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