ISO 9001 IN PORTUGAL: ITS IMPLEMENTATION UNDER A HOLISTIC THEORETICAL APPROACH
Journal Title: Quality Issues and Insightsin the 21st Century - Year 2014, Vol 3, Issue 1
Abstract
The aim of this research is to analyse the placement and efficiency of ISO 9001 on different sectors of activity under a holistic an integrative theoretical approach based on the Contingency theory, the Institutional theory and the Resources-Based View (RBV). This perspective was used in a broad empirical study, under a qualitative methodology, concerning Portuguese companies from different sectors of activity. This study used ISO 9001 structure for the interviews what revealed quite useful for the organizations. According to the findings, a ranked combination of the theoretical frame was constructed and the analysis of the efficiency of ISO 9000 revealed quite interesting. As to some limitations of this study they consist in: the consideration of just three sectors of activity and its domestic geographical placement. Finally, a relevant contribution to the state of art was achieved following some relevant literature suggestions.
Authors and Affiliations
Alcina Portugal Dias
Keywords
Related Articles
- EP ID EP454447
- DOI -
- Views 95
- Downloads 0
ISO 9001 IN PORTUGAL: ITS IMPLEMENTATION UNDER A HOLISTIC THEORETICAL APPROACH
The aim of this research is to analyse the placement and efficiency of ISO 9001 on different sectors of activity under a holistic an integrative theoretical approach based on the Contingency theory, the Institutional the...
SOME SKETCHES ON QUALITY
Recent problems of quality management have gained a diverse character. A number of organizations at different levels actively seek for implementing various quality management systems. A part of those are based on ISO sta...
UNIVERSITY STUDY QUALITY: UNDERSTANDING, IMPROVEMENT, INFLUENTIAL FACTORS
University study quality questions do not lose actuality. On the contrary, this becomes an object of intense discussions. Universities are in pursuit of study quality, because such is their purpose. However, in a public...
DETERMINING ACADEMIC WORKLOAD AND REMUNERATION SCHEMES IN GEORGIAN UNIVERSITIES
One of the main regulatory mechanisms for university education quality enhancement is the achievement of maximum efficiency in using the academic personnel's teaching and research potential. Therefore, the regulation o...
UNIVERSITIES AND COMPANIES STRATEGIC PARTNERSHIP: RUSSIAN PRACTICE
One of the main purposes of the educational system is to provide a qualified workforce for the companies of the different industries. And nowadays universities understand that along with the teaching and research activit...