JOB STRESS AND PERFORMANCE: THE MEDIATING EFFECT OF EMOTIONAL INTELLIGENCE
Journal Title: European Journal of Business and Social Sciences - Year 2014, Vol 3, Issue 5
Abstract
The purpose of this study is to contribute to the performance literature by testing a model that combines performance, job stress and emotional intelligence. Data were collected from 232 employees from small-medium enterprises. Our findings showed that, as hypothesized, job stress and emotional intelligence meaningfully correlated with performance. Besides, emotional intelligence had a mediating effect in the relationship between job stress and performance.
Authors and Affiliations
Semih Soran| Ozyegin University School of Aviation/ Istanbul, Turkey, M. Onur Balkan| University of Turkish Aeronautical Associatiion, Ankara, Turkey, M.Emin Serin, a| University of Turkish Aeronautical Associatiion, Ankara Turkey
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