KARAKTERISTIK KASUS KONSUMEN DAN FAKTOR PENGHAMBAT PENDIRIAN BPSK (BADAN PENYELESAIAN SENGKETA KONSUMEN) DI WILAYAH MADURA
Journal Title: YUSTISIA JURNAL HUKUM - Year 2016, Vol 5, Issue 1
Abstract
This empirical legal research aims to describe reality factors that caused not established BPSK (Consumer Disputes Resolution Board) in Madura area. Characteristics of Consumer Disputes in Madura used as early Informed to mapping the factors inhibited BPSK in Madura. In-depth interviews and Focus Group Discussion (FGD) was conducted to mapping of consumer cases characteristic that happened in Madura, furthermore, this research classified factors that caused not established BPSK in Madura. Results of this study mapping the structural and cultural problems is a major cause for the establishment of BPSK.
Authors and Affiliations
Murni Murni, Erma Rusdiana, Rina Yulianti
Keywords
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