KPIs identification for evaluating E-learning courses through students’ perception
Journal Title: EAI Endorsed Transactions on e-Learning - Year 2017, Vol 4, Issue 13
Abstract
The use of e-learning in education is an ever-increasing practice. E-learning could generate effective learning for education. There are several factors affecting the creation of successful e-learning for education as well as several criteria possibly applied to evaluate the effectiveness. The “traditional” way (questionnaire, interview, information system analysis) to measure effectiveness is not enough in e-learning measure of effectiveness because part of the information, that coming from social networks, will be lost. This paper, after identifying the Critical Success Factors (CSFs) of a synchronous e-learning system, and identifying the Key Performance Indicators (KPIs), proposes an approach for evaluation based on the analysis of information derived from social aspects. The paper proposes a set of CSFs and KPIs to study the students’ perception of e-learning platform and highlights how to measure the KPIs using social software information.
Authors and Affiliations
A. Caione, A. L. Guido, R. Paiano, A. Pandurino, S. Pasanisi
Keywords
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- EP ID EP45984
- DOI http://dx.doi.org/10.4108/eai.20-6-2017.152743
- Views 291
- Downloads 0
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