Leadership and motivation among employees in health-care facilities in Serbia
Journal Title: Management: Journal of Sustainable Business and Management Solutions in Emerging Economies - Year 2019, Vol 24, Issue 1
Abstract
Reserarch question: This paper investigates whether motivational factors have influence on the work of employees in health care organizations of Serbia and what factors affect employees. Motivation: Motivation and job satisfaction among different groups of workers in health care facilities in Serbia are an important issue. This study’s purpose is to assist health managers in their efforts to fulfill individual and organizational targets by highlighting the most preferred motivational factors among the employees. With good leadership and with the building of good motivational system the organization can increase its value and competitiveness. It has been shown that employees are more motivated and work under less stress if there is a support from their leader or manager (Jensen, 2010). Idea: The core idea of this paper is to evaluate the relationship between motivational factors and work of employees in health care institutions in Serbia. The central hypothesis of this study is what the managers within health care institutions have to do to improve motivation as well as their abilities for the fulfillment of both individual’s and organization’s needs. Data: The cross-sectional study included 217 physicians, nurses, technicians, health associates and non-medical staff in 21 facilities of primary, secondary and tertiary levels in Pozarevac, Belgrade, Nis, Pirot, Novi Sad, Zrenjanin, Krusevac, Varvarin and Novi Pazar. Tools: The research instrument was a questionnaire with questions regarding socio-demographic characteristics, participants’ characteristics and motivational factors. The data were analyzed using descriptive and analytical statistics. Findings: The most important motivational factors are: salary, good interpersonal relationships and team work, contribution to population’s health and patient’s satisfaction. Around 10% of the participants thought that work could be done well even without motivational factors’ presence. Employees from the areas outside Belgrade rated job security higher in comparison with employees from Belgrade. A study conducted at the University of llorin Teaching Hospital in 2011 showed that salary was the most important motivational factor, followed by job security (Ojokuku& Salami, 2011). Contribution: Salary is an important motivational factor for employees in health care facilities in Serbia. Managers should work on the improvement of motivational factors through acknowledgement of needs of individual employees as well as through involving employees into decision making.
Authors and Affiliations
Miroslava Krstic, Vladimir Obradovic, Zorica Terzic-Supic, Dejana Stanisavljevic, Jovana Todorovic
Keywords
Related Articles
- EP ID EP552933
- DOI 10.7595/management.fon.2018.0022
- Views 49
- Downloads 0
Key Factors Determining the Ethnocentric Tendencies of Consumers in Serbia
Ethnocentric behaviour of consumers is related to the attitude and intentions of consumers when deciding upon purchasing a product, i.e., it is such a kind of behaviour which implies giving priority to purchasing domesti...
Implementing a Cultural Model to Increase English-Language Proficiency at an International College
Research Question: The purpose of this study was to determine whether the addition of an American Cultural Model to an existing English as a Second Language (ESL) program improved the performance of international student...
Examining the Value of Monte Carlo Simulation for Project Time Management
Research Question: This paper investigates whether the Monte Carlo simulation can be widely used as a practicable method for the analysis of the risks that impact project duration. Motivation: The main goal was to explor...
Key factors of project success in family small and medium-sized companies: the theoretical review
The paper proposes a systematization of the key success factors of projects, through the theoretical review of family-owned companies operating in the EU market. It is the small and medium companies that in their own way...
Book review of: Metaheuristics for Business Analytics. A Decision Modeling Approach by Abraham Duarte, Manuel Laguna,and Rafael Martí
Book review of: Metaheuristics for Business Analytics. A Decision Modeling Approach by Abraham Duarte, Manuel Laguna,and Rafael Martí. Springer International Publishing, Series: EURO Advanced Tutorials on Operational Re...