Leadership and motivation among employees in health-care facilities in Serbia
Journal Title: Management: Journal of Sustainable Business and Management Solutions in Emerging Economies - Year 2019, Vol 24, Issue 1
Abstract
Reserarch question: This paper investigates whether motivational factors have influence on the work of employees in health care organizations of Serbia and what factors affect employees. Motivation: Motivation and job satisfaction among different groups of workers in health care facilities in Serbia are an important issue. This study’s purpose is to assist health managers in their efforts to fulfill individual and organizational targets by highlighting the most preferred motivational factors among the employees. With good leadership and with the building of good motivational system the organization can increase its value and competitiveness. It has been shown that employees are more motivated and work under less stress if there is a support from their leader or manager (Jensen, 2010). Idea: The core idea of this paper is to evaluate the relationship between motivational factors and work of employees in health care institutions in Serbia. The central hypothesis of this study is what the managers within health care institutions have to do to improve motivation as well as their abilities for the fulfillment of both individual’s and organization’s needs. Data: The cross-sectional study included 217 physicians, nurses, technicians, health associates and non-medical staff in 21 facilities of primary, secondary and tertiary levels in Pozarevac, Belgrade, Nis, Pirot, Novi Sad, Zrenjanin, Krusevac, Varvarin and Novi Pazar. Tools: The research instrument was a questionnaire with questions regarding socio-demographic characteristics, participants’ characteristics and motivational factors. The data were analyzed using descriptive and analytical statistics. Findings: The most important motivational factors are: salary, good interpersonal relationships and team work, contribution to population’s health and patient’s satisfaction. Around 10% of the participants thought that work could be done well even without motivational factors’ presence. Employees from the areas outside Belgrade rated job security higher in comparison with employees from Belgrade. A study conducted at the University of llorin Teaching Hospital in 2011 showed that salary was the most important motivational factor, followed by job security (Ojokuku& Salami, 2011). Contribution: Salary is an important motivational factor for employees in health care facilities in Serbia. Managers should work on the improvement of motivational factors through acknowledgement of needs of individual employees as well as through involving employees into decision making.
Authors and Affiliations
Miroslava Krstic, Vladimir Obradovic, Zorica Terzic-Supic, Dejana Stanisavljevic, Jovana Todorovic
Keywords
Related Articles
- EP ID EP552933
- DOI 10.7595/management.fon.2018.0022
- Views 66
- Downloads 0
Scaffolding e-voting in developing countries
Research question: This paper discusses e-voting as an integral part of e-government in developing countries. E-voting enables automation of casting and counting votes. Motivation: The main goal was to investigate the re...
A New Approach to Measuring the Correlation of Organizational Alignment and Performance
This paper focuses on measuring the alignment of organizational elements. Although several authors have analyzed this topic, there are few papers in which they propose a concept for measuring the alignment of key element...
The Role of Higher Education in National Quality Infrastructure Policy-Making
The aim of the paper is to raise awareness of the importance of the policy makers’ knowledge and expertise about quality infrastructure (QI) for the successful policy-making. This article, which addresses the role of hig...
Key factors of project success in family small and medium-sized companies: the theoretical review
The paper proposes a systematization of the key success factors of projects, through the theoretical review of family-owned companies operating in the EU market. It is the small and medium companies that in their own way...
Book review of: Diversity and Morality: Crossing Borders with Engineering Approach by Yuichi Tei / Ung- il Chung M.D, Shunji Mitsuyoshi
Book review of: Diversity and Morality: Crossing Borders with Engineering Approach by Yuichi Tei / Ung- il Chung M.D. PhD, in collaboration with ShunjiMitsuyoshi PhD. Book Lab., Tokyo. 2017. 192 pp. ISBN: 979-11-5987-771...