Linking Knowledge Management and Organizational Performance in Higher Education: Empirical Evidence from Jordanian Universities
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2018, Vol 8, Issue 12
Abstract
The motivation behind this examination was to research the connection between Knowledge Management (KM) and Organizational Performance (OP) in Jordanian higher-education institutions (HEIs). KM forms included knowledge identification, knowledge acquisition, knowledge storage, knowledge sharing, and knowledge application. In the interim, measures of organizational performance included Job satisfaction and Customer (Students) satisfaction. Based on the theoretical framework, one hypothesis was developed and statistically tested. The examination utilized a cross-sectional review procedure. The examples were drawn from Jordanian HEIs (public universities) utilizing a stratified irregular testing technique in light of the catalog given by the Ministry of Higher Education and Scientific Research in Jordan. The last number of respondents, associated with this investigation, was 70 respondents from schools (faculties) within 5 public universities. At last, the discoveries from this examination gave experimental proof that KM has a noteworthy and positive effect on organizational performance.
Authors and Affiliations
Hamza Ali Mohammad Alshatnawi, Mazuri Abd Ghani, Anusorn Kunanusorn
Keywords
Related Articles
- EP ID EP581140
- DOI 10.6007/IJARBSS/v8-i12/5073
- Views 36
- Downloads 0
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