MANAGEMENT OF FACTORS AFFECTING QUALITY OF PROCESSES IN CONSTRUCTION ENTERPRISES
Journal Title: Polish Journal of Management Studies - Year 2015, Vol 11, Issue 1
Abstract
Construction is a sector where final effect too rarely meets expectations of investors in terms of quality. Using tools of quality management in this sector remains not much popular and does not have many enthusiasts. This approach results from specific construction activities that are characterized by the lack of repeatable results, which causes that using tools and principles of TQM is much more difficult than in production enterprises. Continual improvement is the only way to improve competitiveness of an enterprise and to satisfy customers. One of the principles of Total Quality Management (TQM) is process approach. The paper aim is indication and analysis of basic, auxiliary and service processes in construction services in order to improve quality of these processes. Area of factors that affect quality of construction was analysed in four areas: project quality, quality of subjects of labour, quality of means of labour and product quality. Based on the analysis of determinants of quality of construction services, a model of process approach was developed for the enterprises in this sector. The paper identifies the factors which most substantially reduce quality of construction processes: improper build quality (33.11%) and irregularities in the construction project (24.9%).<br/><br/>
Authors and Affiliations
Agnieszka Czajkowska, Marta Kadłubek
Keywords
Related Articles
- EP ID EP270117
- DOI -
- Views 69
- Downloads 0
FOOD CHEMISTRY PATENTS INFLUENCE ON PRODUCTIVITY: A CASE STUDY OF A SECTORAL APPROACH IN VARIOUS OECD COUNTRIES
The effects of Intellectual Property Rights (IPRs) is one of the economic mysteries of the current literature. However, at sectoral-level, it has still failed to provide any obvious empirical evidence regarding any direc...
Modelling and Managing the Effect of Transferring the Dynamics of Exchange Rates on Prices of Machine-Building Enterprises in Ukraine
The article is devoted to the assessment of the transfer of exchange rates to domestic prices for the products of machine-building enterprises in Ukraine. The study found that the main reason for transferring the dynamic...
THE “LOGIDRAM” THE RESULT OF LOGISTICS INEXISTENCE WITHIN THE COMPANY
The conflicts, linked to the contradictory interests, are intensified in the management of operations. Once they are identified, they become an intervention privileged base for logistics.<br/><br/>
INTERNAL AND EXTERNAL TOP MANAGEMENT TEAM (TMT) NETWORKING FOR ADVANCING FIRM INNOVATIVENESS
This research is an attempt to examine the influence of TMT networking on firm innovativeness. Firm innovativeness has been the central concern in the upsurge competitive environment. While strategic decisions, such as,...
MEASURES TO REDUCE TRANSPORTATION GREENHOUSE GAS EMISSIONS IN ROMANIA
The greenhouse gas emissions from transport have registered a severe increase over the years about 23% of carbon dioxide (CO2) emissions resulted from burning fossil fuels worldwide. In this context, it is observed the i...