Managing Workplace Conflict
Journal Title: International Journal of Management Sciences - Year 2013, Vol 1, Issue 7
Abstract
Conflict is a natural, everyday phenomenon in all private and working spheres. “Conflict” can be seen as a difference in wants, needs, or expectations. The workplace is always filled with people who have differences of want, needs, desires and expectations. So, definitely conflicts will occur. These conflicts can be an asset to the organization. They may be opportunities for creativity, collaboration, and improvement. It is an unavoidable component of human activity (Brahnam et al., 2005, 204) that may be viewed as a situation in which the concerns of two or more individuals appear to be incompatible (Darling & Fogliasso, 1999, 394), and which tends to occur when individuals or groups perceive that others are preventing them from attaining their goals (Antonioni, 1998, 336). More broadly, conflict is an interactive process manifested in incompatibility, disagreement, or dissonance within or between social entities (i.e., individual, group, organization, etc.) (Rahim, 2002, 207). Conflict can be thought as a question or series of questions that need an answer or multiple answers. To solve a problem one needs to come up with an answer and to achieve this they must apply sound problem-solving skills. Interpersonal employee differences or organizational problems or a mix of both cause workplace conflicts. The supervisor or manager needs to discern what type of conflict he is dealing with before coming up with a resolution strategy.
Authors and Affiliations
Zil-e-huma
Keywords
Related Articles
- EP ID EP26745
- DOI -
- Views 281
- Downloads 7
Employee-Learning Orientation and Innovation Performance: Assessing the Mediating Role of Organizational Learning and the Moderating Role of Transformational Leadership
This paper examines the role played by the employee-learning orientation (ELO) in producing organizational learning (OL) and innovation performance (IP). It also aims at assessing the mediating effect of the organizati...
Effects of Motivation on job Performance of Local Government workers in Ghana: A case study of Atwima Nwabiagya District Assembly in the Ashanti Region
Motivation is very important to growth and development of every business. Motivation continues to be a well-research topic to both academics and the business companies. The aim of motivation is to have well motivated e...
Dynamic Tools for IT Outsourcing Firms in the Context of Innovation
In today’s global economy, Information Technology (IT) outsourcing has turned into the most commonly used business strategy which saves money, improves quality of services, improves technical capabilities and increases...
Preventive Measures Adapted by One of the Philippine Government Agency in Port Operation
This study primarily aims to evaluate the preventive measures adapted by Bureau of Customs Port of Batangas. The objectives of this study were to assess the level of effectiveness of the preventive measures adapted; id...
Precautionary Principle in International Environmental Law: Rule of Customary International Law
Precautionary principle is one of the important approaches in international environmental law accepted by the international community. But, its consideration as a rule of customary international law is still dividing t...