MBI FRAMEWORK EXTENSION TOWARDS CLOUD SERVICE IMPROVEMENT FROM CONSUMER PERSPECTIV
Journal Title: International Journal for Quality Research - Year 2017, Vol 11, Issue 1
Abstract
Cloud computing is changing the way that organizations utilize IT resources with a corresponding impact on the role of IT management. To help organizations with managing their business informatics, Management of Business Informatics (MBI) framework has been developed. The problem was that this framework did not explicitly reflect managing cloud services from cloud service consumer perspective and specifically did not address managing of cloud service improvement from consumer perspective. Therefore, analysis of MBI framework was performed from cloud service consumer viewpoint to design extension of MBI framework towards cloud service improvement management. Proposal of MBI framework extension in an output of research process according to Design Science Research Methodology and its evaluation approach is based on methodology for the design and implementation of case studies for scientific purposes and on descriptive evaluation method using scenario.
Authors and Affiliations
Soňa Karkošková
Keywords
Related Articles
- EP ID EP207897
- DOI 10.18421/IJQR11.01-06
- Views 79
- Downloads 0
CONTINUING ADULT EDUCATION IN THE RUSSIAN FEDERATION AS A FACTOR OF IMPROVEMENT OF WELFARE AND QUALITY OF LIFE OF THE POPULATION
This study provides data on adult continuing education or lifelong learning in the Russian Federation, obtained through analyzing official statistics, as well as information and analytical outputs from international and...
ANALYSIS OF THE COMPETENCE GAP AMONG VOCATIONAL SCHOOL GRADUATES IN THE AREA OF SMART SPECIALIZATION IN POLAND
The main goal of the paper is to determine whether there is a gap between the demand for competences of graduates of vocational schools and their supply. The article is composed with several sections. The subsequent part...
QUALITY MANAGEMENT SYSTEM OF COMPLEX ECONOMIC ENTITY AS ORGANIZATIONAL INNOVATION
The topicality of this research is determined by a low innovative activity of complex economic entities. Due to the implementation of a new version of the international standard ISO 9001:2015, it is required to both adju...
INTERRELATION OF PERSONAL VALUE SYSTEMS AND ETHICAL BEHAVIOUR OF HIGH-LEVEL HOTEL MANAGEMENT IN CROATIA
A successful high-level management is aware of the fact that, in competitive surroundings, business ethics enables growth and development, increases efficiency and productivity. In this sense, at the time when ethical be...
QUALITY IMPROVEMENT OF ESP IN MECHANICAL ENGINEERING
The latest political positioning of Serbia has caused many changes in the society with the most dramatic economic shift on the market. The market requires young educated employees with special additional “soft skills”. T...