Measuring Customer Satisfaction Pantaloons Bhubaneswar Patia
Journal Title: International Journal of Trend in Scientific Research and Development - Year 2020, Vol 4, Issue 4
Abstract
People often used to love shopping. When shopping is confined within a neat and clean limited geographical area with air conditioned environment, then obviously shopping will have its own charm. That's the reason behind emerging existence of organised retaling. As per real estate consulting firm ANAROCK the share of organized retail space is set to grow upto 19 by 2020.Bhubaneswar is capital of Odisha. Bhubaneswar tier 1 city which is going to hit the market around 39 million sq ft msf of organised retail space between 2019 2022 which roughly 71 . The aim of present study is to find out the gap between expectations and perceptions of customers regarding different services are provided by pantloons, patia, bhuabneswar, Odisha.simple random sampling techniques used to collect the data from customers. This study has found inspite of few shortcoming people used to visit pantaloons store and enjoy their shopping. Nilima Das "Measuring Customer Satisfaction: Pantaloons Bhubaneswar Patia" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-4 , June 2020, URL: https://www.ijtsrd.com/papers/ijtsrd31628.pdf
Authors and Affiliations
Nilima Das
Keywords
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